Your Medicaid Specialist was absolutely terrific in that she knew overall and in detail the requirements of MassHealth, she was timely and thorough in working with us, she even started by coming to our house so that she/I could together go through the files/records that were needed for the MassHealth application.  She knew the timing and pace of submission, she kept the facility informed and also kept in touch with the case officer at MassHealth.  And most important of all, she was diligent, reliable, and knowledgeable.

-Lincoln • Brookline, MA

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Words cannot sufficiently express my gratitude for all you have done for my Mom and I.  While we did not realize it initially, you were truly God-sent.  I can’t imagine how/if we would have been able to manage that MassHealth process alone.  Your patience, persistence, and compassion were commendable.  And, I can already see how the groundwork you’ve laid will make our battles going forward easier to tread.

-Gwen • Gilbert, AZ

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I wanted to thank you all for your help during a very difficult time.  It is so very important that people know that there is support like yours out there.  In my prior searches, I only found groups and meetings for caregivers of folks with memory issues.  But as we know, there are a multitude of areas that come up when caring for an elder or an adult.  I am ever grateful your company bridges that gap.  It was so instrumental to me to have the authoritative support to pull mom from <her current facility>.  I am certain she is here with us now as a result of that action.  Thank you again so much for the great work you do.

-Pamela • Salisbury, MA

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